Snagging list template
List outstanding work by room, agree who fixes each snag and by when, then sign off the completed work.
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| No. | Room or area | What is wrong | Who fixes it | Due date | Done |
|---|---|---|---|---|---|
| 1 | ☐ | ||||
| 2 | ☐ | ||||
| 3 | ☐ | ||||
| 4 | ☐ | ||||
| 5 | ☐ | ||||
| 6 | ☐ | ||||
| 7 | ☐ | ||||
| 8 | ☐ | ||||
| 9 | ☐ | ||||
| 10 | ☐ | ||||
| 11 | ☐ | ||||
| 12 | ☐ |
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How to use it
- Add the job details and list each snag by room or area.
- Agree who fixes each snag and its due date.
- Tick off completed snags, sign together and keep a PDF copy.
What is a snagging list?
A snagging list is a written record of things that are not finished or not right against the work you agreed. It turns a vague request to sort something out into a clear task. Each snag has a place, a description, a person to fix it and a due date.
Use the list to check the finish with the customer. Be clear about which room or area you mean. A note such as loose trim by the kitchen doorway is more useful than trim needs attention. Add a photo when it helps explain the spot.
Keep the list with the quote and job sheet. Those records help both sides look back at what was included. The list records the check and the agreed next steps. It is not a replacement for your contract or a promise about anyone’s legal rights.
When to do it
Do the snagging check when the work is finished, in daylight, with the customer and before the final payment. Make time to walk round without rushing. Daylight helps you look at the finish rather than relying on a quick glance as you leave.
Have the agreed work in front of you. Look at the areas you worked on and listen to what the customer has noticed. Write down the items you agree need attention. If you disagree about an item, record that clearly instead of treating it as settled.
Discuss the list and payment together so neither side has to guess what happens next. The check does not itself change the payment terms. If the timing or amount of the final payment is in question, check your contract and agree the next step in writing.
How to agree snags with a customer
Walk round together and write each snag down as you find it. Give separate tasks separate entries so they can be checked off clearly. Name the room or area, then describe what is wrong and what needs to be put right.
Put one name and one date against each snag. That makes it clear who will deal with it and when you expect it to be done. Agree access with the customer so the person doing the work can get to the right area.
Read the list back before you both sign. Make sure the customer and the trade have the same copy. If a task needs a part or another visit, explain that when you agree the date. Do not put down a date just to fill the box if you cannot commit to it.
Snag or extra work?
A snag is something not finished or not right against what was agreed. Anything new is extra work and is priced. Keep the two apart so an added request does not quietly become part of the original job.
Look back at the quote and any agreed changes. If the customer now wants work that was not included, describe it and give a price before doing it. Use the quote template to make the added scope clear. Record the agreement with your job paperwork.
If the scope is unclear, talk it through rather than guessing. Check your contract where responsibility or payment matters. A clear note about a disagreement is better than ticking an item as agreed when it is not.
Signing it off
Check each snag again when the work is done. Tick Done only when the listed task has been completed and checked. The live count helps you see what remains, but it does not replace walking round and looking at the work.
Use the final completion tick when all the listed snags are done. Add both signatures, names and dates, then save a PDF for each side. Keep earlier copies if they help show what changed. For any effect on payment or your agreed terms, check your contract.
Frequently asked questions
What is a snagging list?
It is a list of work that is unfinished or not right against what was agreed. It records each item, who fixes it and by when. Use it to check progress and record the final sign-off.
Who writes the snagging list?
The trade and customer can put it together during their walk round. Write down what you both agree and note any disagreement clearly. Make sure both sides have the same copy.
When should snagging be done?
Do it when the work is finished, in daylight, with the customer and before the final payment. Leave enough time to look at the work together. Check your contract if the check affects an agreed payment step.
How long should snags take to fix?
Agree a due date for each item based on the task and what is needed to complete it. Put the named person and date on the list. If plans change, tell the customer and record the revised agreement.
Can a customer hold back money for snags?
It depends on what was agreed, so check your contract. Discuss the listed items and the payment terms rather than assuming the list changes them. This sheet does not provide legal advice.
Last checked: 11 November 2026